Customer Service Manager
Mississauga, ON 
110K - 120K base salary + performance based bonus incentive

Lead the Team. Elevate the Customer Experience. Drive Operational Excellence.

Our client is a well-established leader in the industrial supply and MRO distribution sector, serving customers across Canada with a reputation built on responsiveness, expertise, and reliability. As the organization continues to grow, we are seeking an experienced Customer Service Manager to lead a national customer support team and play a key role in shaping the overall customer experience.

This is more than a traditional customer service leadership position. As a member of the leadership team, you will partner closely with Sales, Operations, Finance, and Supply Chain to improve processes, drive efficiencies, support profitability, and ensure customers receive best-in-class service at every stage of the order lifecycle.
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