Customer Services Manager | Penrith, Cumbria | £35,000–£38,000 | Site‑based with hybrid available

Are you a Customer Services Manager who thrives on high volume, speed of response and getting things done? Looking for a great place to work where management care and the culture is genuinely down‑to‑earth and the products are ones you are happy to represent?

Foxgroves Recruitment is working with a long‑established business in the retail/leisure sector in Cumbria, supplying market‑leading brands across both B2B and B2C markets. They’ve been at it for over 50 years, with an in‑house repair and refurbishment operation alongside the distribution business and a reputation across the sector that speaks for itself. With the direct‑to‑consumer side of the business growing fast, Customer Services has become central to how the brand is experienced, and they need the right person to lead it.

This is a genuine manager role, not a senior advisor in disguise. With a strong,...