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CUSTOMER SERVICE MANAGER

Company

ding wnag pte. ltd.

Location

singapore, singapore

Posted

June 23, 2026

Position Overview

  • Oversee daily food service operations including kitchen, bar, and dining areas.
  • Ensure high standards of food quality, hygiene, and customer service are consistently maintained.
  • Manage and train staff in food preparation, service, hygiene, and safety procedures.
  • Plan menus in coordination with chefs and monitor portion control and food presentation.
  • Ensure compliance withSFA ,NEA , and liquor licensing regulations.
  • Manage inventory, food costs, and procurement of supplies.
  • Handle customer feedback, resolve issues, and maintain a high level of guest satisfaction.
  • Monitor financial performance, control operating costs, and prepare management reports.
  • Coordinate with suppliers, vendors, and contractors for maintenance and supplies.
  • Plan and execute promotional activities and seasonal menu launches.
  • Supervise equipment maintenance and ensure safety compliance within all food serv...

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