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Customer Service Manager

Company

kolorist pte. ltd.

Location

singapore, singapore

Posted

June 28, 2026

Position Overview

            Responsibilities:  To maintain a professional, positive and empathetic attitude at all times 
Provide professional and excellent customer support, encouraging customers to come back 
To satisfactorily respond to customers’ demands and queries with excellence. 
To gather and retain customer information 
Communicate and coordinate with the team and management to ensure smooth operations 
Provides feedback on the efficiency of the operations and customer service process 
 Qualifications & Requirements  Diploma or Bachelor’s Degree in relevant fields 
Professional looking and well-groomed to the standards set 
Proficient in customer service and communication skills 
Ability to stay calm in any given situation 
Possess digital literacy 
1-2 years of relevant customer service experience will be a plus 
Prior experience in the beauty line preferred 
        
        
    

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Customer Service Manager

Position Overview

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