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Customer Service Manager

Company

kolorist pte. ltd.

Location

singapore, singapore

Posted

June 28, 2026

Position Overview

Responsibilities:
  • To maintain a professional, positive and empathetic attitude at all times
  • Provide professional and excellent customer support, encouraging customers to come back
  • To satisfactorily respond to customers’ demands and queries with excellence.
  • To gather and retain customer information
  • Communicate and coordinate with the team and management to ensure smooth operations
  • Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements
  • Diploma or Bachelor’s Degree in relevant fields
  • Professional looking and well-groomed to the standards set
  • Proficient in customer service and communication skills
  • Ability to stay calm in any given situation
  • Possess digital literacy
  • 1-2 years of relevant customer service experience will be a plus
  • Prior experience in the beauty line preferred

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