Customer Service Manager     Position Summary Full time, Non- Exempt Pay Grade:

• Grade 7 The Customer Service Manager leads branch operations by supervising teller staff, ensuring compliance with policies, and delivering exceptional customer experience.


• This role is responsible for managing daily cash operations, balancing accuracy and security, and upholding risk management and compliance standards within the branch.
• In addition to overseeing staffing, training, and performance development for tellers, the Customer Service Manager serves as a point of escalation for customer concerns and fosters a culture of service excellence.
• By combining strong leadership with operational expertise, this role ensures branch efficiency, strengthens customer   relationships and   supports the bank’s overall growth and reputation in the community.   Minimum Qualifications Associate’s degree in business, finance, or...