We're Hiring: Customer Service (Mandarin Speaker)!
About the Client
Our client operates in the beauty, wellness, and health products sector, with business activities covering the trading, importing, exporting, distribution, marketing, and direct sales of beauty and personal care products.
Job Responsibilities
- Attend to customer inquiries and provide accurate information on the company’s beauty and wellness products.
- Process customer orders, quotations, invoices, and sales orders accurately in the system.
- Coordinate with customers on order status, delivery arrangements, and after‑sales support.
- Pack and prepare products for delivery according to customer orders.
- Arrange shipments with courier and logistics providers and monitor delivery status.
- Receive and process orders at the warehouse while ensuring order accuracy.
- Maintain proper customer, inventory, and order records in the...