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Customer Service

Company

PinnacleU

Location

mumbai, mumbai

Posted

July 14, 2026

Position Overview

Position: Customer Success Associate

Location: Vidyavihar, Mumbai

️ Working Days: Monday to Friday, If a query comes in, you’re expected to respond even on weekends, with a compensatory off provided later.

Experience Required: 1-4 years



About the Rol

eWe are hiring for a Customer Success Associat e role with a fast-track pathway into Solutions Consultin g. This is not a traditional support role. You will work closely with enterprise clients, understand their business challenges, and help translate those into effective product-led solutions. Over time, you will evolve into a role that involves solutioning, product storytelling, and strategic client engagemen t with senior stakeholders



What You’ll

  • DoAct as a primary point of conta ct for enterprise clien
  • tsSupport client onboarding and day-to-day platform engageme
  • ntUnderstand client requirem...

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