Education Requirements:
- High School Diploma or GED required

Required Skills:
- 2-3 years customer service-related experience required.
- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
- Strong ability to work independently and manage ones time
- Strong ability to accurately document and record customer/client information
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback
- Previous experience with computer applications, such as Microsoft Word and PowerPoint
- Must be fluent reading and writing in French. Specially Quebec French.

Customer Service Overview:
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Responsibilities include determining the client’s issue, offer possible solutions or providing follow-up as needed....