• Handle customer enquiries via digital channels (webforms and live chat).
• Provide prompt and accurate resolutions while meeting service KPIs.
• Assist customers with billing enquiries, account opening/closure, high consumption cases, and bill adjustments.
• Process payment arrangements, including instalment plans, payment deferments, and related requests.
• Maintain accurate records and follow up on customer cases where required.
• Support daily operations and perform other administrative duties as assigned.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R )

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted