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Customer Service Officer (Concierge) + Shift Work

Company

PEOPLE PROFILERS PTE. LTD.

Location

singapore, singapore

Posted

June 23, 2026

Position Overview

Responsibilities
  • Handle systems relating to shopper management and assist in mall inspection
  • Assist CMO in tenant relation matters (e.g., Facilitate tenant’s request and issuance of mall communication materials)
  • Provide assistance and general information to shoppers at the Concierge Desk
  • Handle the administrative and clerical work relating to the events and promotions at the mall
  • Handle mall redemption programs such as vouchers, premiums, and parking
  • Assist in customer reward programs including educating tenants on the voucher program
  • Assist in collating tenants’ gift voucher reimbursement
  • Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.
  • Handling and administering Lost & Found items
  • Answering incoming phone lines and email enquiries
  • Assist with assigned administrative duties from Marcom...

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