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Customer Service Officer

Company

mlcoa

Location

Darwin City, Northern Territory

Posted

June 13, 2026

Position Overview

Job Description

  • Answering and/or directing phone calls 
  • Meet and greet all visitors to the office
  • Check in patients, ensure completion of paperwork and update patient details
  • General administrative tasks such as sending emails, scanning and scheduling
  • Contact claimants regarding upcoming appointments
  • Organise patient imaging
  • Manage the day to day presentation and preparation of consulting rooms 
  • Administration support to Medical Specialist and Client Services Team 

Qualifications

  • Attention to detail
  • An aptitude for systems
  • Excellent customer service and telephone skills.
  • Excellent time management and organisational skills
  • Ability to work well to deadlines
  • Excellent communication skills – both written and verbal
  • A professional and positive attitude
  • Ability to use Microsoft Office suite, namely Word, Outlook & Ex...

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