Mon-Fri 8am - 5.45pm, 5 days work week
Company transport provided
Responsibilities - Coordinate and liaise with customers, forwarders, and warehouse personnel for shipment readiness and delivery schedules.
- Assist and update customers with stock queries and shipment schedules promptly.
- Prepare and handle day-to-day documents for deliveries, ensuring accuracy and compliance with company policies.
- Communicate effectively with warehouse operation team to manage shipments (inbound/outbound) and resolve any issues that may arise during the process.
- Ensure seamless communication between the warehouse and customers to facilitate smooth operations.
- Verify and issue the billing summaries to customers.
- Prepare monthly reports for Key Performance Indicators (KPIs) related to warehouse operations and customer service.
- Analyze data to identify areas for improvement and present finding...