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Customer Service Officer (Nationwide)

Company

AFFIN Group

Location

pasir gudang, johor

Posted

July 06, 2026

Position Overview

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and get inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

  • Assist in managing daily branch operational activity, monitoring compliance, and regulatory requirements in accordance with the Bank's internal policy and regulatory requirement.
  • Ensure the highest quality customer experience through customer service and image enhancement opportunities.
  • Assist in referral and cross‑selling of deposits, investment, insurance, wealth, and Takaful products and cross‑selling activities towards achieving branch targets.

Accountabilities

Financial

  • Assist in referral and cross‑selling of deposits, investment, Bancassurance, and Banca Takaful products and cross‑selling activities towards achieving bran...

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