Customer Service Operator

Livingston | £28,000 | Monday to Friday | Permanent

The Company

Our client is a well-established business providing planned and reactive maintenance services across the UK. They support a wide range of commercial customers, delivering high levels of service through strong customer relationships and efficient operational support.

Due to continued growth, they are looking to recruit a Customer Service Operator to join their Operations team in Livingston.

The Role

This role is ideal for someone who enjoys building relationships, coordinating work and delivering excellent customer service.

You will be responsible for managing key customer accounts, ensuring planned maintenance activities are scheduled, monitored and completed in line with agreed service levels. You'll work closely with clients, engineers and subcontractors to make sure work progresses smoothly while providing regular updates throughout.

This ...