Scope of Responsibilities:

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  Comprehensive order management in the SAP system (order entry, price and availability verification, invoicing).

  
  


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  Issuing invoices and credit notes and sending documents to customers.

  
  


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  Monitoring the delivery process (cooperation with the distribution center and carriers), organizing special deliveries for the Polish market.

  
  


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  Managing product returns and exchanges.

  
  


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  Handling complaints reported by customers and sales representatives.