**Description**
At Percepta, we bring first-class service across each market we support. As a **Customer Service Parts Consultant** in **Melbourne, FL (Onsite)** , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
Provide online customers with a professional sales experience that positively influences the customers purchasing decision. The primary customer contact channel is phone. The Ecommerce Parts Sales Consultant will provide assistance with completing pre- and post-purchase support, purchase transactions, document customer interactions, locate requested information, and provide navigational assistance. The Ecommerce Parts Sales Consultants have a high level of problem-solving skills focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases.
**During a Typical Day...