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Job Opportunity: Customer Service Personnel (Alternate Program Manager)
Location: Fort Bragg, North Carolina
Start Date: Immediate
Schedule: Full-Time, On-Site

Make a Difference

The Alternate Program Manager is our on-site lead at the Fort Bragg ID card office — the person who runs the floor day to day, works hand-in-glove with the off-site Program Manager, and steps into any Site Security Manager (SSM) or Verifying Official (VO) seat when coverage calls for it. This is a leadership role for someone who wants to run the operation and motivate the team, not just work in it.

What You'll Do
 

+ Run the floor and make real-time decisions during operating hours; keep each station manned to standard.

+ Back up the SSM and VO roles — certified and cross-trained to fill any seat, holding coverage wit...