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Customer Service Quality Analyst (100% Remote)

Company

Adecco US, Inc.

Location

Minneapolis, MN

Posted

July 11, 2026

Position Overview

Our client is seeking a detail-oriented **Customer Service Quality Analyst** to join a remote quality assurance team. This position plays a critical role in ensuring the accuracy and quality of medical record reviews by validating coding rejections, identifying records requiring second-level review, and helping reduce operational backlogs.

The ideal candidate has experience reviewing medical records, performing quality assurance in a production environment, and maintaining a high level of accuracy while meeting daily productivity goals.

**Location:** Remote (U.S.)
**Schedule:** Monday–Friday | 8:00 AM – 4:30 PM CST
**Employment Type:** Temporary Contract
**Contract Duration:** Minimum 1-year temp/contract role

**Pay Rate:** $ 20.38/hr.

**Key Responsibilities**

+ Conduct quality reviews of medical records using established guidelines and quality standards.
+ Validate coding rejections by comparing documentation against requ...

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