Position Overview
**Customer Service Representative 2– On-Site | Prescott Valley, AZ 86314**
**Only Local Candidates**
Pay Rate: Starts at $21.57/Hr + SoAZ great benefits
M–F, 8–5
**Duties/Responsibilities**
• Interact with and assist customers regarding vehicle repair needs and service options
• Interpret work performed and discuss with customers; verify vehicle mileage
• Schedule preventative maintenance, warranty, and commercial repairs/services
• Enter and maintain detailed data records
• Resolve customer complaints with professionalism
• Ensure clear communication and customer satisfaction throughout the maintenance process
**Required Qualifications**
• Experience in automotive or fleet maintenance operations
• Minimum?2 years of customer service experience, including complaint resolution
• Strong written and verbal communication skills
• High school diploma
**Preferred Experience**
• Knowledge of scheduling systems, maintenance r...