Overview


Are you passionate about delivering exceptional customer experiences? We are seeking a detail-oriented and customer-focusedCustomer Service Representativeto join our team. This role is ideal for someone who enjoys problem-solving, communicates clearly, and takes pride in providing accurate and professional support.

Pay: $18.00/hour

Responsibilities


+ Answers inbound calls, in a courteous and professional manner within the parameters of the guidelines established to meet or exceed the overall department goals of service levels.

+ High level of attention to detail needed.

+ Listens to the caller’s needs and responds as needed, using empathy, concern and appreciation for their business.

+ Resolve product or service problems by clarifying the customer's issue/need; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjus...