Position Overview
Make a difference.
Shingle & Gibb Automation has an immediate opening for a full-time Customer Service Representative at our Amherst, NY location. If you are a customer service professional looking for an opportunity to grow, Shingle & Gibb Automation has an exciting opportunity for you!
**In this role you will:**
+ Provide customer service in a fast-paced environment.
+ Process quotes and orders for customers including expediting, model, part number and pricing review.
+ Update orders to comply with customer changes.
+ Maintain delivery performance on orders, coordination of information and communication between customer, outside sales and our vendors.
+ Provide timely communication back to the customer through all stages of the quote and order processing.
**What you bring to the table:**
+ Ability to handle high volume of email and telephone interactions.
+ Have excellent verbal and written communication skills.
+ Possess...