Elevate client communication as a Customer Service Representative at Birchwood, Manitoba's largest automotive retailer. Utilize your communication and multitasking skills to engage customers through calls, texts, and emails.
This role reports directly to the Contact Centre Manager and involves booking appointments with Birchwood’s existing client base. Ideal candidates will demonstrate excellent organizational skills and leverage technology for daily operations. Knowledge of the automotive industry and prior call center experience will give you an edge in this position.
Key Responsibilities:
• Book appointments via calls, texts, and emails
• Communicate effectively with Birchwood's clients
• Multitask in a dynamic call center environment
• Prioritize urgent matters promptly
• Utilize technology for daily tasks
Requirements:
• Proven experience in customer service roles
• Strong communication and interpersonal skills
• Valid driver's license with a clean...