Elevate customer satisfaction as a dedicated Customer Service Representative with Junkluggers. Engage with clients through various channels, providing support while promoting environmental sustainability.
Junkluggers is seeking a Universal Call Center Representative with exceptional sales and customer service skills. You will handle inquiries via phone, email, and text, while addressing customers' needs efficiently. Flexibility is key as you assist clients with scheduling, rescheduling, and cancellations. This role offers a unique blend of sales support and client care.
Key Responsibilities:
• Manage customer interactions across multiple communication channels
• Provide comprehensive assistance for appointment bookings and inquiries
• Directly inform clients about service requests and changes
• Evaluate customer needs and present effective solutions
Requirements:
• Minimum one year of sales experience required
• Strong verbal and written communication skills ...