Position Overview
Customer Service Representative
Belfast (Hybrid after probation)
£24,784.50 + Bonus + Brilliant Benefits
Hours: Mon-Thur: 08:45 - 16:45 + Fri: 08:15 - 16:15
We’re looking for a confident, customer-focused individual to join a fast-paced Customer Service team. If you thrive on helping people, enjoy juggling a variety of tasks, and take pride in getting things right first time, then this could be the role for you.
You will be the first point of contact for customers:-
* Delivering helpful and professional support across everything from orders and deliveries
* Managing calls and emails and ensuring that customer orders are processed
* Ensuring that customer details are updated on inhouse system
* Resolving issue’s promptly and ensuring the customer is updated at every step
We require some with:
* Previous customer service experience with a genuine passion for helping people
* Confident, professional communication skills (especially over the ...