Position Overview
Description
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions.
**ON SITE ONLY**
Responsibilities:
β’ Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.
β’ Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.
β’ Enter customer orders accurately into internal systems and verify information for completeness.
β’ Assist callers with questions, requests, and service-related concerns to ensure a positive experience.
β’ Place outbound c...