Job description

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. As a Customer Service Representative, you must be positive, energetic, and driven to be successful in a challenging and rewarding environment. You must be flexible and able to adjust to the quick and demanding changes of the business. You must be an excellent communicator with great phone etiquette and problem solving skills. You must be able to work well in a collaborative and team-oriented environment.

Responsibilities  include, and are not limited to: