Customer Service Representative - Call Center - Abu Dhabi, UAE

Position Overview

First Abu Dhabi Bank (FAB) is seeking a Customer Service Representative to join its call center team in Abu Dhabi. The role focuses on providing accurate information, resolving customer issues, and delivering high-quality service while ensuring compliance with the bank's policies and standards.

Job Details

• Location: United Arab Emirates
• Location: Abu Dhabi
• Industry: Banking / Mortgage
• Function: Customer Service
• Salary: monthly (Market estimated)
• Gender: Any
• Candidate Nationality: UAE Nationals only (Valid family book required)
• Candidate Preferred Location: Any
• Job Type: Full-time

What You'll Do

• Handle inbound and outbound calls to resolve customer queries and complaints within defined guidelines
• Ensure customer satisfaction by providing timely solutions a...