Position Overview
Description We are looking for a Customer Service Representative to support order management and customer communications for a manufacturing operation in Carson, California. This Long-term Contract position is ideal for someone who enjoys providing dependable service, keeping records organized, and helping customers receive products on schedule. The person in this role will handle order-related activities, respond to routine inquiries, and work closely with team members to maintain smooth account coverage and accurate documentation.
Responsibilities:
β’ Enter customer orders into order fulfillment systems with a high level of accuracy and attention to detail.
β’ Track open orders and follow up on delivery timelines to help ensure commitments are met.
β’ Address customer questions and service requests in a timely, attentive manner.
β’ Prepare routine reports, records, and written correspondence for internal teams and customers.
β’ Use word processing and spreadsheet t...