Job Description
We are looking for a detail-oriented and reliable Customer Service Representative to join our chemical warehouse team. The primary responsibility of this role is administrative order processing and customer support within a regulated chemical distribution environment.
The successful candidate will be responsible for accurate and timely entry of customer orders into the operating system (ERP/WMS), proactive follow-up with customers, order status monitoring, order completion/closure and support of the billing process.
This is largely an office-based administrative role with strong focus on data accuracy, process adherence and customer communication.

- Receive, verify and accurately enter customer orders into the ERP system (SAP/WMS)

- Proactively monitor order progress from entry → picking → packing → dispatch

- Verify order completion against delivery documents / PODs / transport documents

- Prepare and verify billing data (pr...