Position Overview
Description We are looking for a Customer Service Representative to join a manufacturing team in Charleston, South Carolina in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, managing order activity with accuracy, and serving as a dependable link between clients and internal teams. The ideal candidate brings strong communication skills, sound judgment in fast-paced situations, and a commitment to maintaining high service standards across every interaction.
Responsibilities:
β’ Build and maintain positive working relationships with customers by providing timely, attentive support across phone and email interactions.
β’ Process incoming customer orders from start to finish, including updates, revisions, and other requested changes for assigned accounts.
β’ Partner with internal departments and cross-functional teams, both locally and internationally, to ensure customer orders are handled accurately and efficiently.
β’ Ad...