Description
We are looking for a Customer Service Representative to support daily service operations in Charleston, South Carolina. This long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable support to customers and internal teams. The role focuses on handling incoming calls, coordinating service requests, updating records accurately, and helping ensure each customer interaction is handled with care.


Responsibilities:

• Manage a high volume of incoming calls through a multi-line phone system and route each inquiry to the appropriate contact or department.

• Coordinate dispatch activity by scheduling service requests, tracking updates, and communicating timing or status details to customers and staff.

• Assist customers with questions, concerns, and service-related issues while working toward timely and effective resolution.

• Enter customer, servi...