Position Overview
Description
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service.
Responsibilities:
β’ Process applications efficiently and accurately, ensuring all required information is complete.
β’ Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.
β’ Handle outbound calls to follow up on application statuses or gather additional information when necessary.
β’ Manage order entry tasks, updating records and maintaining data integrity.
β’ Utilize computer systems to track, update, and process customer information.
β’ Supp...