Position Overview
Description We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries.
Responsibilities:
β’ Monitor inventory status and confirm product availability to help meet customer order needs.
β’ Coordinate with shipping personnel to track outbound orders and support timely delivery performance.
β’ Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems.
β’ Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers.
β’ Use Microsoft Dynamics...