Position Overview
Description We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support.
Responsibilities:
β’ Monitor product availability and confirm stock status to support customer requests and order fulfillment.
β’ Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled.
β’ Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems.
β’ Respond to a steady volume of inbound calls each day while providing attentive and soluti...