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Position: Customer Service Agent
Location/Department: Uniphar Group Customer Service
Reporting to: Customer Service Team Leader
We are currently recruiting for a Customer Service Agent within Uniphar Group, Supply Chain and Retail Division.
Objective
We are looking for a highly motivated, professional customer service agent, with a track record in customer support. The candidate should be capable of managing customer calls, order management and successful resolution of customer queries.
The successful candidate should be able to provide input and suggestions for improving practices and processes within the team, to enable excellent customer service and satisfaction at all times.
MAIN DUTIES & RESPONSIBILITIES