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Customer service representative

Company

Epsilon Solutions Ltd.

Location

ciudad nezahualcóyotl, méxico

Posted

June 15, 2026

Position Overview

Role: Bilingual Customer Service Representative
Location:
AZCAPOTZALCO- Mexico City, Mexico (ONSITE)
Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.
Qualifications •
High School diploma completed
. •
Advanced English level (B2+ and above). • 1+ years of Customer Service, Tech Support or Sales experience. • Strong communication and interpersonal skills. • Problem-solving and conflict resolution skills. • Attention to detail and ability to multitask effectively. • Knowledge of CRM systems and tools preferred. Schedule flexibility.

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