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Customer Service Representative (CSR)

Company

Electric Supply & Equipment

Location

Greensboro, North Carolina, United States

Posted

May 04, 2026

Position Overview

PURPOSE: Provide professional sales and service to customers by meeting their supply needs and by introducing new products and services.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Support company sales and margin goals by utilizing strong technical knowledge of company products and service.
  • Demonstrate exceptional customer service.
  • Provide timely and accurate information to customers regarding quotes, pricing, orders, etc. and verify that materials on order are the best available for their needs.
  • Using the company business system verify pricing and check inventory to determine if materials ordered are in stock or if materials must be ordered from a vendor. Advise the customer on a delivery date.
  • Review ship dates and make a decision concerning if to ship complete or to release shipment with items on back order.
  • Navigate a variety of vendor websites and business systems to order customer materials and to research cu...

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