Customer Service Representative – Customer Experience Associate

Davao City | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.



Job Description

We are seeking Customer Experience Associates to deliver excellent service by assisting customers with inquiries, resolving concerns, and ensuring a positive overall experience across different communication channels.



Responsibilities:

- Respond to customer inquiries via phone, chat, or email

- Provide accurate information about services, accounts, and ...