About the Role

We are looking for a friendly, articulate Customer Service Representative fluent in Danish to join a lively, international support team in Barcelona. In this full time onsite role, you will act as the main point of contact for travellers and accommodation partners: listening to inquiries, mediating between parties, clarifying service, payment or technical questions, and ensuring consistently high quality support through phone and email.

What You Bring

• Native or fluent Danish (spoken and written), and good command of English
• Strong verbal and written communication and interpersonal skills
• Comfortable working with tools like Office365, CRM platforms, or similar internal systems
• Problem solving mindset, adaptable and goal driven attitude, able to respond flexibly to changing priorities
• Previous experience in customer support or contact centre environments is a plus
• I...