Position Overview
Description
We are looking for a Customer Service Representative to support a non-profit organization in Darlington, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for customers, delivering attentive service and timely responses while maintaining organized records.
**ON SITE ONLY**
Responsibilities:
β’ Respond to incoming customer calls with patience and a solutions-focused approach.
β’ Assist callers with questions, concerns, and service requests while providing clear and accurate information.
β’ Enter customer orders and related details into the appropriate system with strong attention to accuracy.
β’ Handle a steady flow of call center activity, balancing efficiency with a positive customer experience.
β’ Make outbound call...