Infosys McCamishDomain: Life InsuranceSkill: Customer ServiceSenior Process Associate - Customer ServiceIn the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you’ll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals.Location for this position is Des Moines. Qualifications:Required High School Diploma or GED Equivalent. At least 1 years of experience in the job description below.PreferredIntermediate level of experience with Microsoft Outlook, Excel, and Word.Proven track record and experience working in a fast-paced team environment wi...