Company

IIQAF Group

Location

Dubai, United Arab Emirates

Industry

Insurance

Employment Type

Full-Time

Salary

AED 7,000 – AED 7,500 per month

Job Summary

IIQAF Group is looking for a professional and customer-focused Customer Service Representative to join our insurance team in Dubai. The successful candidate will provide exceptional customer support by handling policy inquiries, assisting clients with insurance products and services, resolving customer concerns, processing policy requests, and ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, live chat, and other communication channels.
• Provide accurate information about insurance policies, coverage, premiums, renewals, endorsements, and claims procedures.
• Assist customers with policy applications, renewals, cancellations, endo...