Join KMC Solutions as a Customer Experience Specialist

KMC Solutions is looking for a Customer Experience Specialist to support a globally recognized online eyewear brand known for delivering outstanding digital customer experiences.

In this role, you will be part of a dynamic customer support team providing 24/7 assistance to customers worldwide. You will handle inquiries across multiple platforms including phone, live chat, email, SMS, and social media. We are looking for someone who values service excellence and consistently delivers accurate, efficient, and empathetic support in every interaction.

What You’ll Enjoy

• Competitive compensation package
• HMO coverage and health benefits
• Generous leave credits
• Unlimited MadMax Coffee onsite
• Access to Sprout HR cloud platform
• Continuous learning and career growth opportunities

Key Responsibilities

• Provide profess...