Position Overview
Description
We are looking for a Customer Service Representative to join a growing team. This is a long-term contract position that requires working onsite in a detail-oriented office setting with a collaborative, corporate atmosphere. The person in this role will support candidate outreach and customer interactions by handling calls, gathering key information, and ensuring accurate documentation throughout the screening process.
Responsibilities:
β’ Reach out to prospective candidates by phone to conduct initial conversations and assess interest in available opportunities.
β’ Review schedules and confirm availability details to help determine alignment with business needs.
β’ Evaluate candidate backgrounds and credentials to identify whether they meet position expectations.
β’ Answer inbound inquiries courteously and provide clear, helpful information during each interaction.
β’ Enter and update call notes, candidate details, ...