Position Overview
Description
Robert Half is looking for a Customer Service Representative to join a team in a contract-to-permanent role. This position focuses on delivering a high-quality customer experience through clear communication, accurate order handling, and dependable support throughout the full order lifecycle. The ideal candidate is comfortable managing multiple priorities, working collaboratively across teams, and resolving customer issues with professionalism and attention to detail.
Responsibilities:
β’ Manage customer orders from initial entry through final fulfillment, ensuring each step is completed accurately and on schedule.
β’ Review purchase orders and related documents to confirm shipping details, billing information, pricing, quantities, terms, and special delivery requirements.
β’ Maintain customer records by updating pricing details, item information, address changes, delivery notes, and other account-related data.
β’ Communica...