About the Company We are seeking a dedicated and customer-oriented Customer Service Representative to join our contact center team in India Gurgaon and servicing MINA region. The ideal candidate will have a strong background in customer service, particularly within the telecom industry, and possess a deep understanding of the diverse customer base and cultural nuances of the Middle East. About the Role The ideal candidate will have a strong background in customer service, particularly within the telecom industry, and possess a deep understanding of the diverse customer base and culturais nuances of the Middle East. Responsibilities Handle inbound and outbound customer calls with professionalism and courtesy. Provide accurate information regarding products and services while addressing customer inquiries and concerns. Ensure a high level of customer satisfaction by delivering exceptional service and support. Utilize problem-solving skills to resolve customer issues efficiently and effec...