Description
We are looking for a dependable Customer Service Representative to support daily service operations in Henrico, Virginia. This contract to hire position is ideal for someone who enjoys structured, process-driven work and is comfortable handling repetitive tasks with accuracy and consistency. The person in this role will assist with inbound customer communication, scheduling-related support, and administrative coordination while following established procedures each day.


Responsibilities:

• Respond to inbound customer calls professionally and provide timely assistance based on established service procedures.

• Follow a consistent multi-step workflow to complete daily tasks accurately and in the correct order.

• Coordinate scheduling activities and help manage appointment or delivery-related timing as needed.

• Perform administrative support duties such as updating records, organizing information, and maintaining document...