TEKsystems is seeking a Customer Service Representative to support a leading healthcare organization in Hawaii. This role focuses on verifying member enrollment information, supporting outreach efforts, and helping prevent fraud, waste, and abuse. It’s a great opportunity for someone early in their career who is detail-oriented, reliable, and comfortable working in a structured, fast-paced environment. You’ll play a key role in ensuring accurate member data while gaining experience in healthcare operations and customer support.
Requirements

+ Make outbound calls to members to verify residency and enrollment information

+ Review and validate payment status and membership details in internal systems

+ Navigate systems to locate and confirm member data

+ Send templated communications with minor personalization as needed

+ Identify discrepancies in enrollment data to support fraud, waste, and abuse prevention

+ Track and follow up o...