Provide innovative customer service solutions by responding to inquiries and building trust with customers in an on‑site role in Iloilo.

Your Role

Key responsibilities include:

• Responding to customer inquiries by telephone or e‑mail to provide non‑technical problem resolution.
• Identifying and assessing customers' needs to achieve satisfaction.
• Building sustainable relationships and trust with customer accounts through open and interactive communication.
• Providing accurate, valid, and complete information by using the right methods/tools.
• Utilizing a customer relationship application or database to record activities and research product/client information.
• Working independently within established procedures associated with the specific job function.

About You

The company is looking for:

• Bachelor's Degree (Four-year college course).
• 0 — 1 year work experience.
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