Job Title: Customer Support Associate – International Voice ProcessLocation: PuneJob Description:We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.Key Responsibilities:- Handle customer calls for international clients professionally and efficiently- Understand customer issues and provide accurate resolutions- Maintain high standards of communication and customer satisfaction- Adhere to process guidelines and quality parameters- Document customer interactions appropriatelyEligibility Criteria:- Undergraduate/Graduate freshers are eligible to apply- Graduates with experience in International Voice / BPO domain are also welcome- Excellent verbal communication skills in English- Customer-focused mindset and problem-solving abilityWork Schedule:- 5 days working- 2 rotationa...